Sending a Password Reset Email

Before sending an email to a Team Member with instructions for resetting their Woven password, you should confirm that they have the correct email address on file (select Management menu > Team Members > choose your team member > view the “Email Address” field on their “General” tab). If they do not, review the “Updating the Username and Email Address” Help Article.

To send a reset-password email:

1. Click Team Members under the Management menu.
2. Click the name of the Team Member to whom you would like to send a password-reset email.
3. Click on the Access tab.
4. Click the Reset Password button.
5. On the slide out, click Reset Password.