Submit a work order when an asset (e.g., a piece of equipment, a facility’s asset, a mechanical asset, or a vehicle) requires unscheduled maintenance. After submission, the location’s assigned Maintenance Manager will be notified as well as any other designated contacts and should work to address the issue(s).
To submit a work order on an asset:
- Select “Work Orders” under the “Maintenance” menu OR submit from the homepage under "Quick Actions".
TROUBLESHOOTING: If you do not see “Work Orders” under the MAINTENANCE menu or you don’t see the MAINTENANCE menu, you do not have the permissions to use the Work Orders feature. Contact your account administrator for access.
- Select “Submit Work Order”
- A side panel will appear and on it:
- You can choose your preferred submission method: by barcode, Asset/Component, or by Reason.
- If available, choose the location where the maintenance is needed
- Identify the asset or reason that you are submitting a work order for.
- Continue to submit your Work Order by entering notes, adding attachments, etc.
- Once complete with entering in the details of the Work Order, click the “Submit Work Order” button to notify your maintenance team.
You’ve successfully submitted a work order. The location’s Maintenance Manager will be automatically notified of this issue.
PRO TIP: Woven can alert other team members of a new work order besides just the location’s maintenance manager. Set up Woven to automatically notify team members of certain positions by going to the “Notifications” tab in your Account Settings. Click the arrow on the “Work Order Related” heading and list the position(s) for all relevant notifications.
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